Are you passionate about supporting environmental stewardship and public service? Do you thrive in a fast-paced office environment where your organizational skills and customer service make a real impact? The Ministry of Natural Resources is looking for a dedicated Resources Clerk to join our team in Northern Ontario.

This is your chance to play a key role in supporting resource-based programs, serving the public, and helping protect Ontario's natural heritage.

Who we are:

The Regional Operations Division (ROD) is the front-line delivery arm of the Ministry of Natural Resources (MNR) in Ontario. We play a critical role in managing and protecting the province's natural resources by implementing policies, programs, and services at the regional and district levels.

We are located in Ignace which is a township in the Kenora District of Northwestern Ontario, located at Highway 17 (Trans Canada Highway) and Secondary Highway 599, and on the Canadian Pacific Railway between Thunder Bay and Dryden, Ontario.

About the job

As our Resources Clerk, you will:

• provide a range of administrative and district support services such as: arranging, participating and recording minutes of meetings, composing routine correspondence, receiving incoming and preparing outgoing mail, producing approvals/permits/licences, logistical support to district supervisors and teams, ground-to-ground or ground-to-air radio coverage, organizing and maintaining district filing systems, undertaking corporate searches associated with licences, maintaining office supplies and equipment, compiling data and drafting reports
• reorganize and establish an archival file room for the district files
• provide front-line customer and client services to internal and external clients
• assist in the district financial process by receiving revenue, preparing receipts, making bank deposits, entering data, identifying and resolving errors, processing requests for cash float and maintaining district financial records
• potential for travel between the Ignace and Thunder Bay offices

What you bring to the team

Office administration experience:

• demonstrated experience with office administrative duties such as manual and automated filing, purchasing, revenue collection procedures, assets management, tracking correspondence/projects, arranging meetings/travel, maintaining supplies and office equipment
• demonstrated proficiency with computers and software programs such as word-processing, database, electronic mail, internet, spreadsheet and financial and revenue applications to format and prepare correspondence and reports, input and retrieve data and maintain computerized records

Planning and organizational skills:

• ability to schedule and organize meetings, training sessions, seminars and workshops
• ability to use effective time management skills to organize own workload to ensure deadlines are met

Judgement and analytical skills:

• ability to determine nature and urgency of matters, inquiries and processes and prioritize, action or refer accordingly
• ability to identify and resolve discrepancies in reports and financial data
• ability to interpret and apply relevant, policies, procedures, directives, guidelines, regulations and/or statutes
• ability to maintain a high level of confidentiality

Communication skills:

• ability to convey information, respond to inquiries, resolve complaints and issues using tact and diplomacy with clients, the general public and staff
• ability to compose and proofread general correspondence

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer  accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please  contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives

• accessibility

• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for 29 ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups

This role comes with a comprehensive compensation and benefits package that includes:
• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services